Standard Delivery
Standard Shipping Charges for regular orders (shipping to any of the 50 United States) are as follows:

Net* Order $50.00 and under $6.95
Net* Order $ 50.01 - $100.00 $8.95
Net* Order $100.01 - $125.00 $10.95
Net* Order $125.01 - $150.00 $12.95
Net* Order $150.01 - $175.00 $14.95
Net* Order $175.01 - $224.99 $16.95
Net* Order $225.00 and over FREE

Two-Day Air (contiguous United States only)
All orders $29.95

 
Customer Service: Telephone: 1.800.223.7171 
	Monday - Friday from 8:00 a.m. to 5 p.m. (ET)

 
* Net refers to Merchandise Total after any coupons, discounts, special offers or Bonus Dollars are deducted and before any Sales Tax and/or Shipping charges (if applicable) are added.

For air delivery of a dollhouse or room box (including delivery to an address outside the 48 contiguous United States) please contact Customer Service

Orders being shipped to AK, HI, Am. Samoa, Guam, P.R., and the U.S.V.I: Follow our Standard Shipping Charges. Additional charges will apply to each dollhouse and room box-please contact Customer Service.

Two-Day Air Deliveries
Two-Day Air delivery is available within the 48 contiguous United States for $29.95. Two-day delivery by 4:30 p.m. is guaranteed from the day your order leaves our warehouse (excluding weekends and holidays). These orders are given our highest priority. Two-Day Air deliveries cannot be addressed to post office boxes. A street address, postal code, daytime phone number of addressee and signature are required for Two-Day Air delivery. If you have special delivery requirements, please call Customer Service or send us an email. All back orders are shipped by ground delivery. Additional Two-Day Air charges will apply to each dollhouse and room box, due to their greater size/weight. Please call Customer Service or email us to request a Shipping cost estimate for Two-Day Air delivery. Note: It is impossible to obtain a 100% accurate estimate of shipping costs until such time as the order has been processed and packaged for delivery. Any Shipping cost "estimate" provided to a customer by HBS/miniatures.com should be taken as an ESTIMATE, and not an exact QUOTE. Final delivery charges may vary. If you choose to complete your order without obtaining a Shipping estimate, you do so with the understanding that your credit card will be charged the exact Shipping amount.

Canadian Shipments
Orders being shipped to Canada will go ground service unless otherwise requested by you (please call Customer Service or email us for air delivery options). For orders under $225.00, please add $10.00 to the Standard Shipping charge. For orders $225.00 and over, please add $15.00. We must have a street address, postal code and daytime phone number of addressee. A signature may be required for delivery. We cannot be held responsible for local import duties, brokerage fees or taxes. Returns must be pre-authorized. Contact Customer Service for return authorization number. Due to the added size/weight of Dollhouses and Room Boxes, additional Shipping/Processing charges will be applied to orders including these items and, therefore, are calculated on a per order basis. Please call Customer Service or email us to request a Shipping cost estimate for delivery of the order. Note: It is impossible to obtain a 100% accurate estimate of shipping costs until such time as the order has been processed and packaged for delivery. Any Shipping cost "estimate" provided to a customer by HBS/miniatures.com should be taken as an ESTIMATE, and not an exact QUOTE. Final delivery charges may vary. If you choose to complete your order without obtaining a Shipping estimate, you do so with the understanding that your credit card will be charged the exact Shipping amount (including our Standard Shipping Charge for orders under $225.00 and the additional $10.00 or $15.00 charge).

International Shipments
Orders being shipped to any destination outside the 48 contiguous United States (except AK, HI, Am. Samoa, Guam, P.R., the U.S.V.I. and Canada) will be charged the exact cost of shipping. This charge is based on the size and number of packed boxes that make up each order and, therefore, is determined on a per order basis. Note: It is impossible to obtain a 100% accurate estimate of shipping costs until such time as the order has been processed and packaged for delivery. Any Shipping cost "estimate" provided to a customer by HBS/miniatures.com should be taken as an ESTIMATE, and not an exact QUOTE. Final delivery charges may vary. Your order will display shipping as "TBD" (To Be Determined). We will email you with the estimated charge, and if approved, ship your order. If not approved the order will be cancelled. No charges are made to your credit card for the order or the shipping until you approve it. We cannot be held responsible for local import duties, brokerage fees or taxes. Backordered items will be removed from the order; please order again at a later date. We will ship your order via postal air mail. We must have a street address, postal code and daytime phone number of addressee in order to ship via postal air mail. A signature may be required for delivery.



Customer Service: Telephone: 1.800.223.7171 • Email: hbs@miniatures.com
Monday - Friday from 8:00 a.m. to 5 p.m. (ET)

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