At HBS/miniatures.com, we protect your personal information. Miniatures.com owns information collected on this site and will never sell or rent this information. We will not share it in ways different from what is described in this statement unless you authorize us to do so.
Cookies and IP Addresses
This site contains links to other websites. Miniatures.com is not responsible for the privacy practices or the content of other sites.
Your Personal Information
Our site uses forms for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone number, and financial information. Collected information is used for the benefit of Miniatures.com to send information to customers about orders, to fulfill orders, to process and collect payments, to send promotional marketing material about our company and to contact customers about orders when necessary.
Third-Party Service Providers
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance such as tailoring content on our site and serving ads on our behalf, providing search results and links, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. The third-party advertising companies we use are intended to serve ads when you visit our site. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please see the links below.
This Website takes every precaution to protect our users' information.
When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://. If you have any questions about security at our Website, please email us at
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or to comply with a legal process served on our Website.
Terms and Conditions of Use Last Updated: November 12, 2012
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE
Intellectual Property Rights
All of the content, arrangement and layout of the Site, including but not limited to, any trademarks, service marks, product names, package designs, text, art work, graphics, images, buttons, screenshots, music, digitally downloadable files, and other content or copyrightable material, and the compilation of the foregoing (collectively, the "Content") are the sole and exclusive property of Miniatures.com. The Site also contains valuable trademarks and service marks owned and used by Miniatures.com. All other trademarks, product names and company names or logos used on the Site are the property of their respective owners. Any use of the content of Miniatures.com - without the prior written permission of Miniatures.com - is strictly prohibited and may violate civil or criminal laws, including but not limited to, copyright laws, trademark laws, and the laws of privacy and publicity.
The Site may now or in the future permit the submission of content such as comments and product reviews ("User Content") by you and other users and the hosting, sharing and/or publishing of such User Content. You agree and acknowledge that without regard to whether such content is published, Miniatures.com does not guarantee any confidentiality with respect to any such submissions.
You shall be solely responsible for your own User Content and the consequences of posting or publishing them. You represent and warrant that: (i) your User Content does not violate any copyright, trademark, trade secret, patent or other intellectual property right, or any right of privacy or publicity of any third party, or any applicable law, rule or regulation, or any of the Posting Rules; (ii) you own or have the necessary licenses, rights, consents, and permissions to use and authorize Miniatures.com to post, publish, reproduce, display and otherwise exercise all rights in your User Content, including, but not limited to, the written consent, release, and/or permission of each and every identifiable individual person featured or referenced in the User Content to use their name, voice, likeness or any other applicable personal rights of any kind. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of User Content. Miniatures.com reserves the right (but not the obligation) to remove or edit such User Content, but does not assume any obligation to regularly review posted User Content.
Miniatures.com takes no responsibility and assumes no liability for any User Content posted or otherwise submitted to us. Any material, information or idea you submit or post on the Site will be considered non-confidential and non-proprietary. Miniatures.com may publish or otherwise use your name and User Content for any purpose whatsoever without your consent. You agree and acknowledge that without regard to whether User Content is published, User Content is not confidential, and you should not include any confidential information in User Content.
Acceptable Use Policy
With respect to any submitted User Content, you agree not to: (i) submit any content that is copyrighted, protected by trade secret or otherwise subject to any third party intellectual property rights or proprietary rights, including any privacy and publicity rights, unless you are the owner of such rights or have permission from the rightful owner of such rights to post such content and to grant Miniatures.com all of the license rights and other rights granted herein; (ii) upload, post, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; (iii) use the Site to harm minors in any way; (iv) impersonate any person or entity, including but not limited to, a representative of Miniatures.com, or falsely state or otherwise misrepresent your affiliation with a person or entity; (v) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted to or through the Site; (vi) upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation; (vii) upload, post, e-mail or otherwise transmit any content that contains computer viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (viii) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or NASDAQ, and any regulations having the force of law; and (ix) collect or store personal data about other users.
You will not use the Site or any of the information contained on the Site in any way that is unlawful or harms Miniatures.com or any user of Miniatures.com. You may not use the Site in any manner that could overburden, or impair any website owned or operated by Miniatures.com (or the networks or systems connected to any such websites). You may not use any device, software or instrumentality to interfere with the proper working of the Site or disobey any requirements, procedures, policies or regulations of networks connected to the Site. You shall not violate or attempt to violate the security of the Site. Violations of system or network security may result in civil or criminal liability. Miniatures.com reserves the right to investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who have participated in such violations.
Miniatures.com does not endorse any User Content or any opinion, recommendation, or advice expressed therein, and Miniatures.com expressly disclaims any and all liability in connection with User Content. Miniatures.com reserves the right, at its sole discretion, but is not obligated, to monitor any and all User Content, messages, postings, or other content sent to the Site, and reserves the right to remove, modify, delete or to refuse to post any User Content or anything else that Miniatures.com in its sole discretion views to be in violation of these Posting Rules, the law, or is otherwise inappropriate. Miniatures.com may also terminate a user's access or account for uploading material in violation of these posting rules or the terms at any time, without prior notice and at its sole discretion. In addition, you agree that you will not email any of your User Content or links to your User Content to individuals with whom you are not acquainted.
Notifications of Copyright Infringement
Miniatures.com recognizes and respects the intellectual property of others, and we ask our users to do the same. It is our policy, in appropriate circumstances and at our discretion, to disable and/or terminate the accounts of users of the Site who may infringe or repeatedly infringe the copyrights or other intellectual property rights of Miniatures.com and/or others.
If you are a copyright owner or an agent thereof and believe that any of the content of the Site infringes upon your copyrights, you may submit a notification of claimed infringement under the Digital Millennium Copyright Act ("DMCA") by providing written notice to our designated copyright agent ("Designated Copyright Agent") containing the following information:
- A physical or electronic signature of a person authorized to act on behalf of the owner of a copyright that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit us to locate the material;
- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
The Designated Copyright Agent for notice of claims of copyright infringement can be reached as follows:
Attn: Miniatures.com Designated Copyright Agent R. Wolfson
2388 Pleasantdale Rd.
Atlanta, GA 30340-3125
Please send only DMCA notices to our Designated Copyright Agent. You acknowledge that if you fail to comply with all of the above requirements of this Section, your DMCA notice may not be valid.
The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Miniatures.com reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and Miniatures.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted). Certain orders constitute improper use of the Site and the Miniatures.com Bonus Dollar Program described below. Miniatures.com reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Your account, including Miniatures.com Rewards, may also be restricted or terminated for any reason, at Miniatures.com's sole discretion.
Miniatures.com Bonus Dollar Program
Enrollment and Eligibility.
To be eligible for the Miniatures.com Bonus Dollar program, you must be a registered user. You may register at this page: https://www.miniatures.com/Login.aspx. There are no fees or charges to enroll in the Bonus Dollars Program. Only individuals are eligible to enroll, each Member may have only one account and use only one email address. Accounts may not be combined. Corporations, groups, or other associated entities are not eligible to participate in the Bonus Dollars Program. Employees of Miniatures.com are not eligible to participate in the Bonus Dollars Program.
Collect Bonus Dollars.
A registered User can collect Bonus Dollars when he or she purchases and pays in full for products ordered online at Miniatures.com. Bonus Dollars will be issued regardless of method of payment. If the net amount paid for the original Transaction changes for any reason, whether due to a subsequent change in products purchased or otherwise, any associated Bonus Dollars will be adjusted to reflect the modified net amount paid for the Transaction. All dollar amounts are rounded down. Bonus Dollars are earned on the net US dollar amount paid on the Transaction, and will be in the form of a credit in US currency that can be applied to another future Transaction. The "net amount" shall mean the cash amount paid for the product(s) purchased in connection with the Transaction, excluding any payment of applicable taxes, and shipping and handling charges and after applying any discounts or other credits. Bonus Dollars are not earned on any discounted dollar amounts, applicable taxes, shipping and handling charges, returns, credits, purchases of gift cards and/or gift certificates, or purchases in whole or in part with Bonus Dollars. No Bonus Dollars will be earned for any activities prior to registration. Bonus Dollars are not valid for cash or cash equivalents.
Redemption of Bonus Dollars.
Bonus Dollars can be only redeemed and applied as a credit against the purchase price of a Transaction. Bonus Dollars may only be redeemed for orders with a subtotal of $75 or more. In order to redeem Bonus Dollars, you must either enter the promotional code assigned to or, if available, check the applicable box during the checkout process. Bonus Dollars are not redeemable for cash or cash equivalent and may not be applied toward payment of any outstanding Miniatures.com account balances or previous purchases. Bonus Dollars may not be combined with other Miniatures.com promotions, offers, or other discounts, excluding the Standard 10% Internet Discount. Except in the case of valid returns as specified below, no credits or refunds will be issued for any reason after Bonus Dollars have been redeemed.
If you return an item that was purchased in whole or in part using Bonus Dollars, such return will be processed in accordance with Miniatures.com's return and exchange policy and if the return is accepted by Miniatures.com, the Bonus Dollars applicable to the returned item will be credited back to your account.
Non-Transferability and Non-Aggregation of Bonus Dollars.
Bonus Dollars and any other right, obligation or benefit of the Bonus Dollars program may not be transferred, assigned, sold, traded or bartered by any Member or any other person, without Miniatures.com's prior written consent, which Miniatures.com may withhold in its sole discretion, and any attempt to do any of the foregoing shall be null and void. In addition, Rewards Dollars are for the Member's personal use only. Members may not aggregate Bonus Dollars from multiple accounts or use Bonus Dollars for the purpose of purchasing products on behalf of others or for the purpose of reselling such products to others.
Check Your Bonus Dollars.
You can check your Bonus Dollars balance at any time by logging onto your account online at https://www.miniatures.com/Login.aspx. A valid email address and password is required to check Bonus Dollars online. Miniatures.com shall have no liability for any failure, delay or error in crediting Bonus You are responsible for any and all activity on your account, including the redemption of Rewards Dollars, whether or not authorized by you.
In the event a Member does not make a Transaction using their Bonus Dollars within 45 days of earning Bonus Dollars, Miniatures.com reserves the right to zero out any and all Bonus Dollars earned.
Other Conditions of Participation
Links to Other Websites
Miniatures.com makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from the Site, or websites linking to the Site.
Notice to California Residents
California Proposition 65 requires that special warnings be provided when products contain chemicals known by the State of California to cause cancer, birth defects, or other reproductive harm if the use of those products may cause exposure to those chemicals above specific limits. Please call us prior to ordering if you have any questions regarding the safety of our products.
With respect to all communications made to Miniatures.com, including but not limited to feedback, questions, comments, suggestions and the like: (i) you shall have no right to confidentiality in your communications and Miniatures.com shall have no obligation to protect your communications from disclosure; (ii) Miniatures.com shall be free to reproduce, use, disclose and distribute your communications to others without limitation; and (iii) Miniatures.com shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including, but not limited to, the development, production and marketing of products and services that incorporate such information.
Warranties and Disclaimers
Miniatures.com intends for the information and data contained in the Site or provided via other channels, including but not limited to phone and email, to be accurate and reliable; however, since the information and data have been compiled from a variety of sources, it is provided 'AS IS.' You expressly agree that your use of the Site and any information contained therein is at your sole risk. MINIATURES.COM EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE SITE OR THE BONUS DOLLAR PROGRAM, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Limitation of Liability
IN NO EVENT SHALL MINIATURES.COM OR ITS OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL, BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREIN, INCLUDING USER CONTENT, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF MINIATURES.COM HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site or other channels. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.
Limited Time To Bring Your Claim
You and Miniatures.com agree that any cause of action arising out of or related to the Site or any information contained therein must be commenced within one (1) year after the cause of action arose or be permanently barred.
Right to Access
Miniatures.com Gift Certificate Terms and Conditions
The following terms and conditions (the "Terms") apply to any Miniatures.com electronic gift certificate originally purchased by you or someone on your behalf (the "gift certificate") through the Miniatures.com website. Gift certificates are issued by Miniatures.com (referred to hereinafter as either "Miniatures.com," "we," "us" or "our"). By purchasing a gift certificate, accepting and retaining a gift certificate, or using a gift certificate, you agree to these Terms.
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- Gift certificates are void where prohibited.
- Gift certificates can only be redeemed through the Miniatures.com website.
- Gift certificates cannot be used to purchase gift certificates.
- Gift certificates are not redeemable for cash and cannot be returned for a cash refund, except to the extent required by law.
- Use of the gift certificate is limited to the amount of funds held on the gift certificate. The full amount of each purchase, including taxes, will be deducted from the funds held on the gift certificate, up to the total funds available on the gift certificate. Any unused balance will be placed in the recipient's gift certificate account and is not transferable. If you make a purchase and there are insufficient funds held on the gift certificate to cover that purchase, you must pay the difference by a valid credit card or debit card.
- The risk of loss and title for gift certificates pass to the purchaser upon our electronic transmission to the purchaser. We are not responsible for and will not replace lost or stolen gift certificates. Protect your gift certificate as if it were cash and safeguard the gift certificate from authorized use.
- Miniatures.com may provide gift certificate purchasers with information about the redemption status of gift certificates.
- Miniatures.com reserves the right to change these Terms from time to time in its discretion. Such revised terms will be effective as to any gift certificates purchased after the date said revised Terms are posted to the Miniatures.com websites.
- Resale of a gift certificate or use for unauthorized advertising, marketing, sweepstakes or other promotional purposes is strictly prohibited. Your right to use the funds on the gift certificate is a limited right, subject to these Terms and applicable law. We are not responsible for pricing, typographical, or other errors, in any offer and reserve the right to cancel any orders resulting from such errors.
- If we suspect any fraud or misuse in connection with a gift certificate, we reserve the right in our discretion to suspend or terminate use of the gift certificate.
- The consideration paid for the gift certificate, including any unredeemed balances, is the property of the Miniatures.com.
- If any one or more of the covenants, agreements, provisions or terms of these Terms shall be for any reason whatsoever held invalid, then such covenants, agreements, provisions or terms shall be deemed severable from the remaining covenants, agreements, provisions or terms of these Terms shall in no way affect the validity or enforceability of the other provisions of these Terms.
- These Terms sets forth the entire understanding of the parties relating to the subject matter hereof, and all prior understandings, written or oral, are superseded by these Terms. All terms and conditions set forth herein are applicable to the extent permitted by law.
Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong shopper with Miniatures.com.
Please email us at
Please contact us with any questions you have. We are here to serve you. On most items, we offer a 30 day return policy. Please see our return policy for specific information.
Thank you for your business.
By Phone: 800.223.7171
By Email: firstname.lastname@example.org
By Fax: 770.242.1497
By Mail: HBS/Miniatures.com
2388 Pleasantdale Rd.
Atlanta, GA 30340-3152