Customer Service

Fax orders
Place an order by FAX anytime:
1.770.242.1497

Address
miniatures.com
2388 Pleasantdale Rd.
Atlanta, GA 30340

Accepted payments
We proudly accept Visa, MasterCard, American Express, Discover and PayPal.
MasterCard, VISA, AmEx, Discover, PayPal

Frequently
Asked
Questions Customer Service
Questions or Concerns? Just give us a call
Monday - Friday, 9:00 a.m. to 5:00 p.m. (ET) excluding major holidays
1.800.926.6464
Email: hbs@miniatures.com

Guarantee
miniatures.com is dedicated to bringing you quality items at the best prices, and we stand behind our products 100 percent. Satisfaction guaranteed. If, for any reason, you are not completely satisfied with your order from miniatures.com, simply return it to us within 30 days. We are more than happy to exchange it or provide you with a credit or refund.

Shipping Info Return Policy Discount Policy

Back orders
We do our best to maintain adequate inventory levels on all items; however, because of the longer vendor lead times and uncertain stock replenishment in the last year, we don’t want customers to wait for months or even a year while we wait for stock to fill the order. Therefore, we are no longer taking backorders; instead, we are asking customers to provide an email address we can use for providing notification as to when these out of stock items are available for ordering.

Oops!
We make every attempt to avoid errors in pricing, promotions and product information. If a mistake does occur, we reserve the right to correct it, and we apologize for any inconvenience it may cause. On occasion, a manufacturer may send us a product that is slightly different from the picture in our catalog or on our site, and we may ship it to you. All measurements listed in our catalog and on our site are approximate and may vary slightly.

Privacy Policy & Terms Of Service

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